Cancellation policy

Purchase Options & Cancellation Policy

At Emano, we strive to provide a smooth and hassle-free experience for our customers. Here’s everything you need to know about your purchase options and our cancellation policy:

Purchase Options:

  • Single Purchase: Order our products as a one-time purchase.

  • Subscription Purchase: Choose from weekly or monthly subscription plans for regular deliveries.

  • COD (Cash on Delivery): Pay for your order upon delivery within Islamabad and Rawalpindi.

  • Prepaid Orders: Available for nationwide delivery with secure online payment options.

Cancellation Policy:

  1. Order Cancellation Before Shipment:

    • You can cancel your order anytime before it is shipped.

    • Simply contact us via WhatsApp at 03225135675 or email us at emano@gmail.com within a reasonable time frame to cancel your order.

  2. Subscription Cancellation:

    • If you are subscribed to a weekly or monthly plan, you can cancel or modify your subscription up to 24 hours before the next delivery.

    • Subscription cancellations can be done through WhatsApp or by emailing us at emano@gmail.com.

  3. Order Cancellation After Shipment:

    • Orders that have already been shipped or delivered cannot be canceled.

    • If the product is damaged or you receive the wrong item, please refer to our Return and Refund Policy for assistance.